Privacy Policy

Effective Date: 19/09/2025
Last Updated: 19/09/2025

Forge Pressure Equipment (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website forgepressure.equipment, purchase products, or interact with us.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, company name, job title.

  • Contact Data: billing address, shipping address, email address, phone number.

  • Financial Data: payment details (processed securely via third‑party payment providers; we do not store card details).

  • Transaction Data: details of orders, invoices, and payments.

  • Technical Data: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.

  • Communication Data: correspondence with us via email, forms, or customer service.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders, including shipping and invoicing.

  • Communicate with you about your order, account, or enquiries.

  • Provide customer support and technical assistance.

  • Improve our website, products, and services.

  • Comply with legal and regulatory obligations.

  • Send marketing communications (only if you have opted in, with the option to unsubscribe at any time).

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: to fulfil orders and provide services.

  • Legal Obligation: to comply with tax, accounting, and regulatory requirements.

  • Legitimate Interests: to improve our services, prevent fraud, and maintain security.

  • Consent: for marketing communications and optional cookies.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service Providers: payment processors, shipping companies, IT and hosting providers.

  • Professional Advisors: accountants, auditors, legal advisors.

  • Authorities: where required by law or to protect our rights.

All third parties are required to respect the security of your data and process it in accordance with the law.

5. International Transfers

If we transfer your data outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data (subject to legal obligations).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time (for marketing or optional processing).

To exercise your rights, please contact us at the details below.

8. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Forge Pressure Equipment
Email: giles@forgepressure.equipment

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.